Cody, I hope this finds you and your new addition to the family well!  As you know, I picked up my bike Saturday morning and we went to Walnut Creek for my inaugural ride.  It is hard to put into words how the bike felt on the trail!  I also  wanted to give you some feedback on my bike experience with you and the crew at hammerhead.

Not being particularly well versed on the ins and outs of bikes and parts, I wanted to take the next step and purchase a high end mountain bike.  It can be very intimidating going into a bike shop and talking with folks who have been riding for years, actually they can be downright pretentious.  Absolutely not the case with you and the guys at the shop.  From the time I walked in, I felt very comfortable to ask questions and talk specifically about what I was looking for.  You and Josh were extremely patient and helpful in every way.  This experience is what buying a bike should feel like!  You gave suggestions but did not force your opinions, you deciphered what I was trying to tell you at times and made all of it come to life in the build of my bike.  I couldn’t be happier with this bike, and yes it is MAGICAL!!

I am hopeful that we will see you in the summer to build out a bike for Tom and another friend who wants to visit because he heard so much about my experience.  If you share this with others I want them to know that Hammerhead bikes is the place to go for the “bike experience”.  You guys are awesome and it’s an experience I will always appreciate and remember!

Sincerely,

Rhonda
San Antonio, TX